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Practical Business English Information Pack Contents: Sample Paper Answer Sheet Syllabus SERIES 2 EXAMINATION 2001 PRACTICAL BUSINESS ENGLISH (Code No: 1040) TUESDAY 24 APRIL Instructions to Candidates (a) The time allowed for this examination is 1 hour (b) Please complete all your answers to this question paper on the Practical Business English answer sheet. Do not write on this question paper. (c) At the end of the examination give the question paper and the answer sheet to the Invigilator for return to LCCI Examinations Board for marking. 2 Read the following sentences and answer the questions which follow by ticking the correct box on your answer sheet. 1 The business has moved to a new office. Has the business 2 B) a short time? A) just cash or B) either debit cards or cash? or B) decreasing? A) every order or B) some orders? A) not working or B) outside the office? or B) younger people? A) free gifts or B) reduced fares? A) in

Europe only or B) world-wide? A) increasing We want job applications from people aged between 50 and 65. Do we want applications from 9 or The coffee machine is out of order. Is the coffee machine 8 A) a long time There is a delivery charge of £5 on small orders. Is there a delivery charge on 7 B) less expensive? More and more women are using the Internet. Is the number of women 6 A) more expensive or We only accept debit cards or cash. Do we accept 5 B) gone to another place? I want to make a quick visit to our Hong Kong office. Will I stay at the Hong Kong office for 4 or It is cheaper to travel by bus than by train. Is travelling by train 3 A) closed A) older people Frequent travellers receive a discount on their fares. Do frequent travellers get 10 This is a global company. Does this company have branches 3 Read the following sentences and choose the correct answer. Do not write your answer in the space. Answer the question by ticking the correct

box on your answer sheet 11 There are no trains night. A) on B) at C) in D) for 12 Look .the clock and tell me the time, please A) in B) on C) at D) up C) at D) to 13 Welcome .our new offices A) for B) in 14 I am in a hurry. I can only stay a few minutes A) in B) to C) after D) for 15 My manager is very happy .the work I have done A) by B) with C) for D) to 16 You are late again. Were youa traffic jam? A) at B) in C) on D) up 17 I am writing.behalf of my company A) on B) from C) out D) in 18 Please telephone me when you get.the factory A) on B) at C) to D) from 19 The company’s policy.smoking is that we do not allow it in the building A) at B) with C) on D) after 20 Please translate my letter.German and Russian A) to B) in C) for D) into 4 21 If we don’t have more customers next month, we will go.of business A) in B) on C) under D) out C) transfers D) transport 22 There is good public.in the city A) transports B) transporting 23

We need more.about the price of a new photocopier A) informed B) informative C) information D) informations 24 What.can you give to a new employee? A) advices B) advise C) advice D) advisory 25 There is too.traffic on the motorways A) many B) much C) more D) manifold 26 When you finish this I will give you another. A) works B) work C) job D) jobs 27 I will send you a.for the damaged book A) replacement B) recipe C) apology D) reply 28 What is the name of your company’s new Chief.? A) Exit B) Executive C) Executioner D) Execute 29 My.aim is to please the customers A) principality B) principal C) principle D) prince 30 I am sorry, but we do not have any more in. A) stack B) stock C) stick D) stoke 31 The company will print a new.next year A) catastrophe B) catalogue C) catalyst 5 D) cat flap 32 The training programme will give workers the new.they need A) skills B) skulls C) skins D) sky 33 It’s a good idea to.some money in high-tech

companies A) insist B) infest C) invest D) divest 34 Please.your bank account to see when you received your pay A) cheque B) cheek C) check D) chick 35 Our market.shows that women and children like our products A) receipt B) research C) respite D) resale 36 We asked 1000 customers to.a questionnaire A) complete B) compete C) compost D) comprise 37 These envelopes are too small. Please buy someones A) lager B) larger C) lighter D) largest C) dote D) ditto 38 What is the delivery.? A) dot B) date 39 I have just received your.about holiday pay A) mime B) memory C) mono D) memo 40 I think we should exhibit our new products at a trade. A) fare B) fairy C) fair D) fear 41 I would like to talk to all the sales.tomorrow A) staff B) staffs C) stiffs D) stuff 42 There is an important.for the directors A) meet B) meat C) meeting 6 D) mutation 43 I have just written a.on my sales trip to Singapore A) reply B) reputation C) report D) reporting 44 Have

you studied at a business.? A) colleague B) college C) coolly D) collage 45 I was very.to read your company newsletter A) interesting B) interest C) interviewed D) interested 46 I like the.of your new office furniture A) design B) sign C) describe D) desolation 47 Does the building have good.for disabled people? A) access B) accent C) axes D) actress 48 All employees must show their identity. A) cartoons B) crises C) carts D) cards 49 If you are late for work again, I will.you A) dispute B) demist C) dismiss D) desist 50 The job is so boring we take a.after every half hour A) brake B) break C) broker 7 D) brick Answer Sheet Practical Business English A D √ 3 √ 4 √ 5 C √ 1 2 B √ √ 6 7 √ 8 √ 9 √ 10 √ 11 √ √ 12 13 √ 14 √ 15 √ 16 √ 17 √ 18 √ 19 √ 20 √ 21 √ 22 √ 23 √ 24 √ 25 √ 8 Answer Sheet continued A B C √ 26 27 √ 28 √ 29 √ 30 √ 31

√ 32 √ 33 √ 34 √ √ 35 36 √ 37 √ 38 √ √ 39 √ 40 41 √ 42 √ 43 √ √ 44 √ 45 46 √ 47 √ √ 48 √ 49 50 D √ 9 Syllabus Practical Business English Language Items Available in Series 2, 3 and On Demand Exam length 60 minutes. Practical Business English is designed to test the candidate’s ability to survive in a business environment using English as the language of communication. The examination will consist of 50 selected response questions in 3 sections • grammar recognition • business vocabulary • business interpretation The level is pre-intermediate. This means that candidates will have adequate languages for short communication and practical needs and be able to understand straightforward forms of business communication. Candidates will also need to have had exposure to business terminology, expressions, materials and correspondence and be familiar with the items listed below. • • • • • • • • •

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Clock time, calendar I’d like / Would you like? There is/are Some/any Prepositions of place Present simple, describing habits Can/can’t do Must/mustn’t Like/dislike doing Thank for doing Adverbs of frequency Present continuous for future What/How about doing? Let’s Have to / don’t have to May/can I do it? Shall I do it? Going to (intention) Comparison of adjectives Adjective + too / not enough Because / But Long/wide/high Made of When/while/before/after/during/until Before/after doing something By/until /in a week’s time So that (purpose) Maybe I’ll Present perfect actions done: already, yet, not yet Present perfect effect: ever, never, need to Present perfect continuous st 1 conditional Ask/tell someone to do Little/few/much/many/a lot of/a little Past simple Questions, word order Possessive pronouns Have got Relative clauses Functional:

questions, requests, offers, making arrangements, asking for information/ clarification. NB Candidates are not allowed to take a dictionary into the exam 10